Troubleshooting guide

Common issues with X/Twitter

X/Twitter flagging the account as inauthentic

To avoid being flagged as inauthentic on X/Twitter, enabling the "Automated" label on your account can help. Here's how to do it:

  1. Navigate to "More" in the menu.

  2. Select "Your account."

  3. Go to "Account information."

  4. Choose "Automation" and follow the prompts to enable the label.

AI agent Unable to log in to X/Twitter account

If your AI agent is unable to log in to your X/Twitter account, it could be due to several reasons, such as two-factor authentication (2FA) or suspicious login activity. Here’s how to troubleshoot the issue:

  • Disable 2FA. The Eliza framework does not support accounts with 2FA enabled. To turn off 2FA:

    1. Navigate to "More" in the menu.

    2. Go to "Settings and Privacy > Security and account access > Security > Two-factor authentication.

    3. Uncheck all 2FA authentication modes.

  • Check for Suspicious Login Emails: If X/Twitter detects an unusual login attempt, they may send an email requesting a "single-use code" for verification. Since agents launched via Autonome are hosted in the US East region on our cloud provider, X/Twitter might flag this as suspicious, especially if your previous logins were from a different location. As a workaround, you can try the following steps:

    1. Connect to a VPN provider and set your location to a region near US East.

    2. Log in to your X/Twitter account using your browser.

    3. Check your email for the suspicious login notification containing the "single-use code."

    4. Enter the "single-use code" to complete the login process successfully.

    5. Re-launch or restart the agent to ensure it functions properly.

    This approach can help resolve login issues caused by location-based security measures.

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